Shipping policy

Your satisfaction is our top priority! If you do not absolutely love your new purchase, you may return the item(s) for a full refund of the purchased price, by our delivery company,

**Store Policy on Incorrect Contact Information**
Responsibility for Incorrect Contact Information


To ensure that all customers understand the importance of providing accurate contact information when making a purchase and to outline the store's liability regarding errors in contact information.

At uaejersey, we strive to provide excellent service and ensure that all orders are fulfilled correctly. To facilitate this process, it is imperative that customers provide accurate and complete contact information during the purchasing process. 
**Responsibility for Incorrect Contact Information:**


1. **Accuracy of Information:** 
   Customers are responsible for ensuring that all contact details, including but not limited to phone numbers and email addresses, are accurate and up-to-date at the time of purchase.
  
2. **Liability Disclaimer:**
   Uaejersey will not be held responsible for any issues arising from incorrect contact information provided by customers. This includes, but is not limited to:
   - Failure to receive order confirmation or updates
   - Delay in receiving orders
   - Orders being delivered to incorrect recipients due to misinformation


3. **Resolution of Issues:**
   - If you have provided an incorrect phone number or email address and it results in a misdelivery or failure to receive communications regarding your order, we will not be liable for any losses incurred.
   - We advise all customers to double-check their contact information before completing the purchase.


4. **Customer Support:**


   If you believe that your order has been affected due to a mistake in the contact details you provided, please contact our customer support team at [+971568877448] or [info@uaessss.com]. While we cannot guarantee resolution, we will do our best to assist you.
**Conclusion:**
By placing an order with Uaejersey, you acknowledge and agree to this policy concerning the accuracy of your contact information. We value your business and appreciate your attention to this matter.

What can I return or exchange?

We’re sorry things didn’t work out! We will gladly exchange all unwashed and unworn ticketed merchandise in its original condition within 7 days of your order date when accompanied by the original Receipt listing the price paid.

 

Please note: All products cannot be returned or exchanged unless the merchandise was found to be defective.

 

*Shoes can be returned or exchanged only if they are in their original condition with the protective film (if applicable) intact and still with the original tag, within 7 days of purchase.

 

How do I return or exchange my items?

 

EASY WAY TO EXCHANGE YOUR PURCHASES CLICK THE LINK BELOW

 https://www.uaejersey.com/a/service? 

WHATSAPP OR INSTAGRAM MESSAGE TO FOLLOW UP ON ANY ORDER

 

THE ADVANTAGES:

- Easy, convenient, & hassle-free.

- We can credit your original method of payment or replace to any other size as required

 

Please note:

Shipping & handling charges will not be refunded.

 

 

Returning by carrier company:

1. Package the unworn, unwashed items, with original tags, securely in the original product packaging, whenever possible.

2.Affix the appropriate bill on the return package and mail it through our carrier company. Please note that the RETURN LABEL IS NOT PREPAID, therefore, you will be responsible for the return shipping cost. Ship the return package to: UAESS store.

 

 

How will I be refunded?

Refunds will be issued using the same method of payment. Shipping charges  not refundable

**Contact Information:**
For any questions regarding this policy, please contact us at:
- **Email:** info@uaessss.com
- **Phone:** +971568877448
Thank you for shopping with us!